Bahraini Dinar

Product Returns

  • Jewelry once purchased can be exchanged only within 3 days of purchase provided the product is in original purchase condition and display no evidence of usage. Jewelry can be exchanged only once within 3 days time period.
  • Exchange or upgrade of jewelry is permitted only upon presentation of the original Zaina Fine Jewelry Purchase Invoice or a Proof of Purchase.
  • Diamond jewelry can be upgraded to diamond jewelry only.
  • Any changes incurred to Zaina Fine Jewelry in the transactions including credit cards will be deductable in the approved refund cases.
  • The exchange and upgrade of jewelry does not apply to watches, pearl jewelry or customer order jewelry.
  • Jewelry can be exchanged only within the same country of purchase.
  • Refund of amount advanced towards an order will not be encouraged under any circumstances.
  • A refund is applicable only within 3 days of purchase in case of an evident manufacturing defect which can’t be repaired or replaced.
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